Política de envío

Thank you for choosing DewGrant. We take great care in crafting our artisanal soaps and ensuring they reach you safely. Please review the following information regarding our international shipping.

Order Processing

Please allow 2–3 business days for us to process and prepare your order for shipment. This is in addition to the estimated transit times listed below.

Shipping Timelines

Once your order has been dispatched, the estimated transit times for international shipping are as follows:

Destination	Estimated Delivery Time (Transit)
United Kingdom	6 – 10 Business Days
Australia	8 – 14 Business Days
Europe	8 – 15 Business Days
Canada	9 – 15 Business Days
Mexico	12 – 17 Business Days
United States	18 Business Days

Note: Total delivery time = Processing Time (2–3 business days) + Transit Time.

Important Shipping Information

• Tracking: Once your order is dispatched, you will receive a shipping confirmation email with a tracking number.

• Customs & Duties: Please be aware that international orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These costs are the responsibility of the recipient.

• Shipping Addresses: Please ensure your shipping address is entered correctly at checkout. We are not responsible for shipments that are lost or delayed due to incorrect or incomplete addresses provided by the customer.

• Delays: While we strive to meet the estimated delivery times, international shipping can occasionally be affected by factors outside our control, such as customs clearance processes or seasonal postal congestion.

Tracking Your Package

If your order has not arrived within the estimated timeframe, please first check the tracking information provided in your dispatch email. If you still have questions or concerns regarding your shipment, please reach out to us at dewgrant1319@outlook.com.